How money moves on Hangar Bay
Two ways to pay, and you choose. Escrow.com can hold the money on any sale at any price, or the two of you can settle it directly.
Two ways to pay
There used to be a $5,000 floor here, and escrow was refused below it. That was us deciding for you. The arithmetic behind it was sound, because Escrow's flat minimum really does make their fee a large slice of a small sale, but we had already made an exception for international sales at any price. So the same $300 sale could pay that fee to Copenhagen and was forbidden from paying it to Melbourne. Geography was making a decision that belongs to whoever is spending the money.
Now the fee is simply shown before either of you commits. The number worth watching is about $1,923: below that, Escrow's flat minimum means you pay more than their headline rate. On a $300 sale it works out around 17 percent. Plenty of people will still pay that to a stranger they have never met, and plenty will not. Both are reasonable.
Settling it yourselves
Hangar Bay is not involved in payment for these sales. No funds are held, and there is no protection or dispute process from us. If it goes wrong, we cannot get your money back and we do not compensate you.
This is not new and not a downgrade: it is how gear has always changed hands, at the dropzone and everywhere else. Talk to the seller through the questions on the listing before you commit, and settle up however works for the two of you.
If you are both near the same dropzone, doing the handover in person is the simplest way to take the risk out of it, because you are paying and collecting at the same moment while looking at the thing. That is a suggestion about where to meet, not an inspection service. Nobody at the dropzone is checking the gear on our behalf, and whether a canopy is airworthy stays a rigger's call.
Escrow.com holding the money
These sales run through Escrow.com (Payments Australia Pty Ltd, AFSL 501215), a licensed escrow company with no connection to Hangar Bay beyond this arrangement. The buyer pays Escrow.com, they hold it, the seller ships, and the buyer has a fixed window to check the gear before it releases. Hangar Bay is the broker on that transaction and takes a 3 percent fee at completion, paid by the seller; the buyer pays Escrow.com's own fee, on their own terms. That is our only involvement. We never receive, hold or control the purchase money itself, in this lane or the other one.
The 30-day categories are longer because a rigger inspection is a booked job, not a glance, and inspecting a reserve consumes the repack, which you should expect to pay for. Full detail on how Escrow.com's own process works, including how to raise something with them, is on their site.
Before you buy: check on the table, not in the air
Everything worth checking is checked on a table: serials, dates, the data card, the line set, repairs. A rigger does that in an afternoon once you are in the queue, and it is worth doing whichever lane the sale is in, because the money side and the gear side are two separate questions with two separate answers.
If you fly it before you have checked it, you have accepted it, on any sale, through any lane. That is not a rule Hangar Bay enforces; it is just what accepting something means. Ask your questions on the listing first, book the rigger, and let your own instructor or coach tell you whether the wing suits you before you take it up. Nobody here needs you rushed onto a canopy.
Worth knowing if a sale ever needs to be raised as a dispute with Escrow.com: what actually gets resolved is a factual mismatch between the listing and the thing that arrived, the kind a rigger will put in writing. A serial that does not match, a reserve serial that does not match its packing data card, undisclosed deployments or repairs, a data card absent or with gaps, dates or life expired, a line set that does not match the factory trim chart, an undisclosed modification. Photographs of labels, cards and serials, plus an inspection invoice, are worth keeping regardless.
Rules for sellers
A held-funds product we looked at, and set aside
We looked seriously at Hangar Bay running its own protected-payment lane for sales in between, with Hangar Bay itself deciding when a payment provider released the money. That needs a proper regulatory opinion before a line of it ships, and we are not going to launch a financial product without getting that right. It is a live idea for later, not something in progress today. What is above is the design we have built and tested, not a service you can use yet: see the note at the top of this page for what is actually open today.
Fee detail for sellers: selling on Hangar Bay. Something to raise about a sale: support.